Refund policy

Refund & Returns Policy

At Creations By The Misfits, every item in our shop is handcrafted just for you — made to order with care and intention. Because each piece is created specifically for the person who ordered it, all sales are final and we are unable to accept returns, exchanges, or cancellations once production has begun.

Made-to-Order Production Time Most orders are ready to ship within 5–7 days, though we ask for up to 21 days — especially during craft show seasons and the busy holiday period. We appreciate your patience — good things take time, and your piece is worth it!

Damaged or Defective Items We stand behind the quality of every item we make. If your order arrives damaged or defective, please reach out to us within 7 days of delivery so we can make it right. To help us resolve the issue quickly, please include:

A photo of the damaged or defective item

Your order number

We'll work with you on a repair or replacement — because your happiness with your handmade piece truly matters to us.

How to Contact Us You can reach us through our Contact page. We respond promptly and are committed to making every experience a good one.

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Got it! Here's the updated draft with that shipping timeline note woven in naturally: --- **Refund & Returns Policy** At Creations By The Misfits, every item in our shop is handcrafted just for you — made to order with care and intention. Because each piece is created specifically for the person who ordered it, **all sales are final** and we are unable to accept returns, exchanges, or cancellations once production has begun. **Made-to-Order Production Time** Most orders are ready to ship within **5–7 days**, though we ask for up to **21 days** — especially during craft show seasons and the busy holiday period. We appreciate your patience — good things take time, and your piece is worth it! **Damaged or Defective Items** We stand behind the quality of every item we make. If your order arrives damaged or defective, please reach out to us **within 7 days of delivery** so we can make it right. To help us resolve the issue quickly, please include: - A photo of the damaged or defective item - Your order number We'll work with you on a repair or replacement — because your happiness with your handmade piece truly matters to us. **How to Contact Us** You can reach us through our [Contact page](https://creationsbythemisfits.com/pages/contact). We respond promptly and are committed to making every experience a good one.